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A growing list of integrations, including...
We can deliver new self-service features to our audiences quickly, can test out new functionality at a low cost and have already saved hundreds of hours of staff time on manual tasks.
Matthew HodsonHead of Digital & Data
The ultimate integrated form builder
Build user-friendly forms and personalise them for every customer, storing the data exactly where you need it.
Dynamic messaging
Personalise your forms for each user with conditional messaging based on that user’s data
Access control
Limit who can access your forms by requiring users to log in and specifying validation criteria
Fields with validation
10 different field types to choose from, with 30+ validation options including date of birth
Visibility logic
Display fields conditionally based on the user's response, showing or hiding relevant fields
Split into steps
Split your forms into steps to follow best practice form design, with tabs or a progress bar
Style your way
Add your own custom CSS styling to apply your branding and customise for individual campaigns
Integrate with multiple systems
Store the data where you need it, with our Tessitura, Spektrix and Airtable integrations
Multilingual
Offer multiple languages, with users able to seamlessly switch part-way through completing a form
Template library
Save time with our ready-built, most commonly used form templates to get you started
Case Study
Enabling customer autonomy
National Museums Scotland use the form builder action to enable educators to register and create an affiliation with their school.
Autocomplete fields enable users to look up their school from the national database
Conditional logic guides users to register a new Organisation if it doesn't already exist
Log in/register action enables users to easily log in or create their own account
Harness the potential of your customer data and cut out manual intervention for your teams, by loading information about an order or constituent directly into a form and choosing exactly how responses are stored in Tessitura
Save your users and staff time by allowing teachers to self-manage account registration, looking up their school to load pre-populated fields that can either be saved or updated.
Use cases include...
School relationships
Teachers account area
Learning resources
Gated content
Group bookings
Create teacher/school relationships
Development & Fundraising
Improve customer experience with digital membership cards, and make it easy for members to switch to a recurring Direct Debit membership.
Use cases include...
RSVPs
Members area
Membership renewals
Manage billing details
Venue hire
DD membership renewals
Ticketing & Events
Improve the in-person customer experience and power digital signage to provide visitors with up-to-date availability, directly from your ticketing system.
Use cases include...
Ticket sharing
Digital signage
Easy logins
Ticket returns
Feedback forms
Digital signage
Marketing & CRM
Boost conversions by streamlining clunky user journeys. Our interfaces can be linked to from email campaigns, social media, QR codes and even embedded on your website.
Use cases include...
Demographic data collection
Surveys
Competitions
On-sale alerts sign-up
Add products to cart from an email
Key benefits
What can Action Links do for you?
Action Links can unlock the power of your back-end systems and deliver solutions to hard-to-solve problems
Increase customer satisfaction by empowering users
Unlock new revenue streams and improve conversion rates
Reduce customer service enquiries and admin
Deliver a better user experience, and improve access
Allow you to be more flexible –iterate, try new approaches
Grow your audience and tap into new engagement opportunities
Save budget and time with self-serve set up, removing long and costly delivery times
Customisable configurations that allow flexibility to fit the needs of your organisation over time
Features
Packed with features
Shape your Action Links to fit the needs of your organisation and customers, with a never ending list of customisation options, and no devs required.
Integrates with industry leading systems to enable you to do more with what you have
Security at its heart, with double encryption and minimal customer data handling
UX and accessibility baked into every link to deliver an unrivalled customer experience
Customisable in every way, from branding to content, configuration to personalisation
With Action Links we’re able to automate things that we’ve only ever been able to do manually before. The functionality is so flexible, the possibilities feel endless.